Privacy Policy
Last updated: 15 October 2026
1. Introduction
Welcome to Team Arcon . We are committed to respecting your privacy and handling your personal information responsibly.
This website, https://teamarcon.com, presents information about the services and activities of:
- Team Arcon LLP — architecture, architectural design, and related services.
- Team Arcon Investments LLC — real estate investment, development, property-related opportunities, and associated services, as applicable.
These businesses may share website enquiries and customer information for legitimate business purposes, including responding to enquiries, coordinating services, providing requested information, and following up on relevant projects or investment opportunities.
This Privacy Policy explains what information we collect, how we use and share it, and how you can contact us about your personal information.
2. Information We Collect
Depending on how you interact with us, we may collect the following information:
A. Information You Provide
- Name and contact details, including phone number and email address.
- Information submitted through website contact forms, enquiry forms, consultation requests, and other forms.
- Project requirements, property preferences, investment interests, budgets, and related enquiry details that you choose to provide.
- Information shared through WhatsApp conversations with our business or sales teams.
- Information submitted through Meta (Facebook or Instagram) Instant Forms and other advertising lead forms.
- Communications, feedback, and other information you voluntarily provide to us.
Please do not submit sensitive personal information unless it is genuinely necessary and requested through an appropriate channel.
B. Information Collected Through Website Use
When you visit our website, certain information may be collected automatically, subject to applicable settings and consent requirements. This may include:
- IP address and approximate location derived from it.
- Browser type, device information, operating system, and referring website.
- Pages visited, interactions, and time spent on the website.
- Website performance, traffic sources, and campaign attribution information.
- Cookie identifiers and similar online identifiers.
The information collected depends on the technologies enabled on the website and your privacy settings.
3. How We Collect Information
We may collect information through:
- Contact forms and enquiry forms on our website.
- WhatsApp messages and click-to-WhatsApp enquiries.
- Meta Instant Forms on Facebook and Instagram.
- Other advertising campaigns and enquiry channels.
- Website analytics, cookies, pixels, tags, and similar technologies, where applicable.
- Direct communications with our team.
When you submit a Meta Instant Form, the information you provide is collected through Meta’s platform and may be made available to us in accordance with the form, the applicable platform terms, and your selections.
4. How We Use Your Information
We may use your information to:
- Respond to enquiries and requests for information.
- Arrange consultations, meetings, project discussions, or sales follow-ups.
- Understand your architecture, design, property, or investment requirements.
- Share relevant enquiries with the appropriate Team Arcon business, department, or authorised team member.
- Allow Team Arcon LLP and Team Arcon Investments LLC to coordinate relevant customer enquiries and follow-up where appropriate.
- Provide information about requested services, projects, properties, or investment opportunities.
- Improve our website, services, advertising, and customer experience.
- Measure advertising effectiveness and understand how visitors discover our website.
- Maintain records, prevent misuse, protect our business, and meet applicable legal obligations.
- Send relevant marketing communications where permitted by applicable law and your preferences.
We will not treat every enquiry as permission for unrelated marketing where additional permission is required.
5. Sharing Information Between Our Businesses
This website represents both Team Arcon LLP and Team Arcon Investments LLC.
Where relevant to your enquiry, information may be accessed by or shared between these businesses and their authorised personnel. For example, an enquiry relating to architectural services may be directed to the architecture team, while an enquiry relating to a real estate development or investment opportunity may be directed to the relevant investment or sales team.
Information may also be shared with authorised service providers who support our operations, such as website hosting providers, customer communication platforms, analytics providers, advertising platforms, and lead-management tools.
We do not intend to sell personal information to third parties for their independent marketing purposes.
Each business should access and use enquiry information only for appropriate business purposes and in accordance with applicable legal requirements.
6. WhatsApp Communications
If you contact us through WhatsApp or choose to communicate with our team through a WhatsApp link, we may process the information you provide, including your phone number, profile information made available to us, messages, and enquiry details.
We use this information to respond to you, understand your requirements, and coordinate relevant follow-up.
WhatsApp is operated by a third party. Its own privacy terms and data practices also apply to your use of the platform. Please review WhatsApp’s privacy information for details about how it processes your information.
7. Meta Advertising and Instant Forms
We may advertise our services and projects on Facebook and Instagram using Meta advertising tools.
If you submit a lead form through a Meta advertisement, we may receive the information requested in that form, such as your name, phone number, email address, and project or property interests.
We may use this information to contact you about the enquiry you submitted and route it to the relevant Team Arcon business or authorised sales team.
Meta separately processes information under its own privacy policies and platform terms. Your submission to Meta does not mean that Meta’s privacy policy replaces this Privacy Policy for information subsequently handled by us.
If you wish to withdraw from further marketing communications, you may contact us using the details below or use the available opt-out method in the communication you receive.
8. Cookies, Analytics, Pixels, and Tracking Technologies
Our website may use cookies, analytics tools, advertising pixels, tag-management systems, and similar technologies, depending on the configuration of the website.
These technologies may help us:
- Understand website traffic and visitor behaviour.
- Measure the performance of marketing campaigns.
- Identify which channels generate enquiries.
- Measure relevant website interactions, such as form submissions or WhatsApp link clicks.
- Improve website functionality and user experience.
- Support advertising measurement and, where enabled, advertising personalisation.
These technologies may include Google Analytics, Google Tag Manager, Meta Pixel, or comparable tools if enabled on the website.
Some information may be processed by the relevant technology providers under their own terms and privacy policies. Where required, we will seek consent before using non-essential cookies or tracking technologies.
You may be able to manage cookies through your browser settings or any consent controls provided on the website. Disabling certain cookies may affect some website features or measurement capabilities.
9. Sharing With Service Providers and Other Third Parties
We may disclose relevant information to:
- Website hosting, maintenance, and technical support providers.
- Form, email, messaging, and customer communication providers.
- Analytics and advertising service providers.
- Authorised staff, contractors, and professional advisers.
- Government authorities or other parties when disclosure is required or permitted by law.
- Relevant business entities involved in handling your enquiry, as explained in this Policy.
We aim to limit access to information to what is reasonably necessary for the relevant purpose.
Third-party services operate under their own terms and privacy policies. We encourage you to review those policies when using their platforms.
10. International Data Transfers
Because our website supports business activities associated with India and the UAE, information may be accessed or processed in more than one country, depending on the enquiry, the business handling it, and the service providers used.
Where personal information is transferred across borders, we will take steps required by applicable data protection laws and relevant contractual obligations.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to enquiries, maintaining appropriate business records, managing customer relationships, resolving disputes, and meeting legal obligations.
Retention periods may differ depending on the type of information, the nature of the enquiry, and applicable legal requirements.
Information that is no longer required should be securely deleted, anonymised, or otherwise handled in accordance with applicable requirements and our retention practices.
12. Data Security
We take reasonable steps to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.
However, no website, online service, or electronic transmission can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted over the internet.
13. Your Privacy Choices and Rights
Depending on applicable law, you may have rights relating to your personal information, including requesting access to information, correction of inaccurate information, deletion, withdrawal of consent, or restriction or cessation of certain processing.
You may also ask us to stop sending marketing communications.
To make a privacy request, contact us using the details in Section 16. We may need to verify your identity before acting on a request. Some information may need to be retained where required or permitted by law.
14. Children’s Privacy
Our website and services are intended for individuals who can lawfully enquire about our services and opportunities. We do not knowingly seek to collect personal information from children in circumstances where such collection is not permitted.
If you believe a child has provided personal information to us inappropriately, contact us so we can review the matter and take appropriate action.
15. Third-Party Websites
Our website may contain links to third-party websites, including social media platforms, WhatsApp, and external property or service resources.
We do not control the privacy practices of third-party websites. Your use of those websites is subject to their respective terms and policies.
16. Contact Us
For questions, requests, or concerns relating to this Privacy Policy or your personal information, contact:
Team Arcon
Website: https://teamarcon.com
Email: [info@teamarcon.com]
Address: 71/707 D, 2nd Floor, KRS One, Athanikkal, West Hill, Kozhikode 673005
For enquiries relating specifically to Team Arcon LLP or Team Arcon Investments LLC, please identify the relevant business in your communication.
17. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, website functionality, business operations, or legal requirements.
Any updated version will be published on this page with a revised “Last updated” date. We encourage you to review this page periodically.
